Consumer Reports (CR) has recently released its 2023 reliability rankings, revealing the most reliable and frequently repaired vehicles according to owners. The top positions are claimed by Lexus and Toyota, which come as no surprise. However, it is Mini’s third place that may raise some eyebrows, as it surpasses certain Japanese automakers like Acura, Honda, and Subaru.
Jake Fisher, CR’s Senior Director of Auto Testing, emphasized the importance of purchasing a reliable car. He stated that owning a reliable vehicle not only helps to avoid inconveniences when it comes to repairs, especially while the vehicle is under warranty but also saves on ownership costs in the long run. Reliability consistently ranks as one of the most important factors when consumers consider buying a car.
For this year’s rankings, CR collected data from over 330,000 vehicles through surveys distributed to its members. The majority of these vehicles were model years 2000 through 2023, with some early 2024 MY models. Notably, the research expanded to include 20 trouble spots, covering aspects such as electric powertrain, batteries, and charging for electric vehicles (EVs, PHEVs, HEVs).
Each model underwent evaluation, resulting in a reliability score that determined the predicted rankings for each brand. Lexus claims the top spot in this year’s ranking, surpassing last year’s leader, Toyota. Mini secures the 3rd position, surpassing its parent brand BMW. On the other end of the spectrum, Chrysler, Mercedes-Benz, and Rivian find themselves at the bottom of the list, representing the least reliable models. The full rankings of car manufacturers, from most reliable to least reliable, are as follows:
When it comes to regional reliability, Asian brands maintain a strong performance with an average score of 63/100. In contrast, European automakers achieve an average score of 46/100, while American automakers only reach 39/100.
The list of the top 10 leading models is predominantly occupied by Toyota, with 7 out of 10 positions held by the Japanese automaker. The Toyota 4Runner claims the top spot, maintaining its reliability since 2009 with minor upgrades. This highlights the reliable nature of Toyota’s sturdy ladder-frame architecture. A new generation of this SUV is on the horizon, and it remains to be seen if it can match the reliability of its predecessor. The Camry Hybrid and Camry sedan both secure equal scores and closely follow the 4Runner. The only non-Toyota models in this elite rank include the BMW X5 (ranked 5th), Subaru Forester (ranked 6th), and Acura RDX (ranked 8th).
Although body style may not directly impact reliability, CR calculated average scores for different categories. Traditional body styles like sedans, hatchbacks, and wagons maintain the lead in reliability, with an average rating of 57/100. They are followed by SUVs with a 50/100 rating, compact trucks with a 45/100 rating, and full-size trucks with a 41/100 rating.
One factor that seems to be gaining importance in terms of reliability is the type of propulsion system. Owners of fully electric vehicles report more problems compared to those with gasoline-powered vehicles, signaling that automakers still have work to do in mastering this new technology.
Plug-in hybrid vehicles, on the other hand, are reported to have over 146% more problems than conventional ICE (Internal Combustion Engine) vehicles. However, non-plug-in hybrid vehicles have fewer issues than ICE vehicles, with certain examples proving to be more reliable than non-electrified vehicles.
Son Ph?m (forum.autodaily.vn)
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