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The Omoda C5, known as the Omoda 5 in Malaysia, is a sleek and modern SUV that was recently unveiled at a test drive event in Hanoi, Vietnam. The event offered attendees the opportunity to experience the vehicle’s performance and design firsthand. |
Chery Malaysia has issued a recall for 600 Omoda 5 SUVs due to concerns over axle issues. This decision comes in the wake of a reported incident where an Omoda 5 suffered a broken rear axle while in motion.
Not an Isolated Incident
A Facebook post by a female customer, Stephanie, revealed that her Omoda 5 encountered a sudden breakage of the rear axle during normal driving conditions. She emphasized that there was no collision or pothole that could have caused the damage.
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The broken axle rendered the SUV immobile. Image: Facebook/snowbunnie |
“I was fortunate that the axle broke as I was slowing down to turn. We had only left the previous location less than five minutes earlier,” Stephanie wrote in her Facebook post.
Images shared by Stephanie showed a completely detached rear axle, and the road where the incident occurred was free of any potholes that could have caused such extensive damage. Upon closer inspection, the breakage seemed to have occurred at two weld points instead of a full circular weld.
Stephanie’s Omoda 5 had only clocked 6,806 kilometers, indicating that the vehicle was likely fairly new.
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The broken rear axle of Stephanie’s Omoda 5. Image: Facebook/snowbunnie |
When Stephanie contacted the Chery Malaysia service center in Balakong, Selangor, she was informed that a similar incident had previously occurred in Malaysia. The service staff assured her that the first case had been swiftly and easily resolved, and offered to loan her a car while her vehicle was being repaired, which she declined.
Recall to Replace Axles
In response to the axle issue, Chery Malaysia has initiated a recall of 600 Omoda 5 SUVs to ensure the safety of its customers. The Chinese automaker has identified the problem and confirmed that the affected vehicles’ rear axles will be completely replaced. The repair process is estimated to take about two hours, and affected owners will be contacted directly by the company.
Chery Malaysia has also identified a batch of affected components, attributing the issue to a supplier’s manufacturing facility upgrade. They assured customers that the Omoda 5 models not included in the recall are safe to drive, but owners can still contact their hotline for inspection and a comprehensive report.
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Chery Malaysia issued a recall for 600 Omoda 5 SUVs. Image: Paultan |
Chery Malaysia reassured customers that the recalled vehicles are still safe to drive and that the incident with Stephanie’s car was an isolated case that has been successfully resolved. For Omoda 5 owners not affected by the recall, Chery Malaysia advised that they can still contact the company’s hotline for inspection and a detailed report.
Introduced in July last year, the Omoda 5 has been a popular choice among Malaysian customers, accounting for 80% of Chery’s total sales in the country. In the first quarter of this year, Chery sold 4,564 vehicles in Malaysia, with the Omoda 5 being the best-selling model, accounting for 3,703 units.
According to Chery, they have sold over 7,000 units of the Omoda 5 in Malaysia to date. The vehicles are currently assembled in a factory in Kulim, Kedah, alongside the Tiggo 8 Pro SUV. Chery plans to open another factory in Shah Alam, Selangor, to meet the demand for their vehicles in the Malaysian market.
In Vietnam, Chery is also set to launch its first products, including the Omoda C5 and Jaecoo J7. Chery is China’s largest auto exporter, outranking BYD and other prominent brands.
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