VinFast is proud to announce its strategic partnership with myTVS, one of the leading automotive service providers in India.
This partnership is a crucial part of VinFast’s strategy to enhance customer experience in India. The company aims to establish 120 service workshops through collaborations with potential partners, strengthening its after-sales network nationwide.
In addition to the upcoming VinFast dealer network and service centers, this agreement will significantly contribute to expanding and solidifying VinFast’s after-sales service and charging network across the country, ensuring convenient and swift access to maintenance and support services for customers.
Mr. Pham Sanh Chau, VinFast Asia’s CEO (left) and Mr. Natarajan Srinivasan, CEO of myTVS, at the signing ceremony
As per the agreement, myTVS will ensure seamless service for VinFast customers throughout India, adhering to standardized service protocols. They will focus on delivering high-quality services through well-equipped workshops, utilizing genuine spare parts, advanced diagnostic and repair equipment, and a skilled team of technicians.
Mr. Pham Sanh Chau, CEO of VinFast Asia, shared: “VinFast remains steadfast in its commitment to delivering an exceptional experience built on three core pillars: great cars, great prices, and excellent after-sales service. Our strategic collaboration with myTVS to expand our comprehensive after-sales service network is a testament to our long-term dedication to the Indian market and our unwavering focus on customer satisfaction. Establishing a robust service system will not only propel the transition to sustainable mobility in India but also foster trust and long-lasting relationships with our customers through superior service standards.”
Mr. Natarajan Srinivasan, CEO of myTVS, expressed:
“myTVS is honored to partner with VinFast as they embark on their journey in the Indian market with their advanced electric vehicle lineup. With our technologically advanced after-sales service platform, we are confident that this special collaboration will propel VinFast’s growth trajectory. This partnership also validates the business model myTVS has been pursuing, which involves building and operating a high-quality, convenient, transparent, and digitally-enabled after-sales service platform to support the growth of India’s automotive industry.”
VinFast aims to establish 120 service workshops through partnerships, strengthening its after-sales network in India
Customers can avail support through the toll-free helpline 1800-571-8888 and email [email protected], making it convenient to connect whenever needed.
With VinFast’s imminent product launch in India, the collaboration with myTVS reinforces its commitment to delivering a holistic customer experience. Both entities will work closely together to expand the network, enhance human resources capabilities, and implement customer support programs, collectively building a sustainable, reliable, and comprehensive after-sales service ecosystem.
TH (Tuoitrethudo)
VinFast Inaugurates its State-of-the-Art Electric Vehicle Manufacturing Facility in Ha Tinh
VinFast, a leading automotive manufacturer, has achieved a remarkable feat with the inauguration of its state-of-the-art electric vehicle factory in Ha Tinh, Vietnam. In just under seven months since the project’s inception, VinFast has brought this ambitious endeavor to life, solidifying its position as a trailblazer in the industry.