As per Clause 31 of Decree 119/2024/ND-CP, from October 1st, vehicle owners who have not switched to the new transportation account will not be allowed to pass through electronic toll collection (ETC) lanes.
Currently, there are approximately 6.3 million vehicles registered for ETC services (ePass and VETC) in the country, equivalent to nearly 100% of cars. However, only about 30% have switched to the new transportation account, mainly because many vehicle owners are unaware of this regulation.
Here’s how to convert your ePass account
If you have already linked your payment source to Viettel Money or an international credit card, your ePass account has automatically become a transportation account, and no further action is required.
If you haven’t linked it yet, open the ePass app, register or log in as prompted, then select ‘Manage Payment Source.’ Link your account to Viettel Money or an international credit card (a fee of 1-2% may apply), and follow the instructions to complete the process.
Alternatively, you can use the Viettel Money app: link your bank account or top up your wallet to ensure sufficient balance for toll payments.
How to convert your VETC account into a transportation account
Step 1: Log in to the VETC app and select ‘Account Upgrade.’
Step 2: Review your information and tap the ‘Upgrade’ button.
Step 3: Enter the OTP sent to your registered phone number.
Step 4: Create a new password and tap ‘Continue.’
Step 5: Link your VETC wallet to your bank account under the ‘Payment Linkage’ section. The funds in your “VETC Wallet” will be designated as your new transportation account balance, and the remaining balance in your “old” transportation account will be gradually deducted until it reaches zero.
Note: Vehicle owners must ensure sufficient funds in the payment method linked to their transportation account. If there are insufficient funds:
Your vehicle will not be allowed to pass through ETC lanes on expressways.
You may have to use mixed toll lanes on national highways.
Alternatively, you can make direct payments at toll booths.