Recently, a Corvette C8 owner engaged in a heated dispute with a Chevrolet dealership over warranty coverage.
The owner brought their Corvette C8 to the Chevrolet dealership for repairs after discovering a non-functional button on the steering wheel. Initially, the dealership accepted the vehicle and confirmed the issue qualified for warranty coverage.
However, a subsequent technical inspection completely altered the outcome. The technician reported finding red Loctite adhesive on the bolts inside the steering wheel assembly. This detail was deemed inconsistent with the factory configuration, raising suspicions that the vehicle had been disassembled or tampered with.
According to the owner, the Corvette was purchased directly from the Chevrolet dealership, complete with an extended GM Platinum warranty at a significant cost. At the time of purchase, the odometer read approximately 12,000 miles (nearly 19,300 km). The owner asserted that neither they nor the previous owner had ever repaired, replaced, or tampered with the steering system.
Despite this, after noting the alleged “non-standard” detail, the dealership proposed replacing the entire steering wheel. Shortly thereafter, General Motors issued a final decision denying warranty coverage for the case.
When the story surfaced on social media, many commentators argued that the dealership’s role was limited to receiving and inspecting the vehicle, while warranty approval authority rested with GM’s contract management unit. Some users also noted that any technical records indicating deviations from factory standards would significantly reduce the likelihood of manufacturer approval for warranty claims.
Currently, the Corvette C8 owner faces two options: accept the cost of approximately $1,700 (44.7 million VND) to replace the steering wheel, or continue to contest GM’s decision.
TH (Tuoitrethudo)
