According to the agreement, Mobivia will provide warranty service, maintenance consulting, new equipment, and accessories for VinFast electric vehicles in these two markets according to the manufacturer’s standard procedures.
Founded more than 50 years ago, Mobivia – with subsidiaries such as Midas, ATU, Auto 5 and Carter-Cash – holds a leading position in the car repair and maintenance sector in Europe. Through this cooperation agreement, VinFast will also support Mobivia in accelerating the transition to providing after-sales services for electric vehicles.
Mr. Jean-Christophe Mercier, Deputy General Director of After-sales VinFast Europe (right) and Mr. Alain Flipo, General Director of Mobivia (left) at the agreement signing ceremony in Paris, France.
Committed to promoting sustainable mobility, Mobivia’s subsidiaries are offering a 100% maintenance package exclusively for electric vehicles and continuously improving the expertise of its electric vehicle technician team through in-depth training programs at its Academy in France and a network of specialized electric vehicle centers in Germany. Mobivia also has a research and development center with a team of engineers specializing in electric vehicle technology. They coordinate Mobivia’s entire network through a telephone-based customer service center.
VF 8 model in Europe.
With the philosophy of “Customer-centric”, the agreement to develop after-sales services with Mobivia demonstrates VinFast’s commitment to accompanying French and German consumers in the transition to environmentally friendly means of transportation.
This event also marks an important step in VinFast’s customer conquest journey in the European market.
Mr. Jean-Christophe Mercier, Deputy General Director in charge of VinFast After-Sales, Europe, said: “VinFast believes that Mobivia’s extensive after-sales service network and team of professional technicians will contribute to providing a positive experience, convenience and peace of mind for VinFast customers in Europe.”
Mr. Alain Flipo, General Director of Mobivia, said: “Mobivia is proud to support VinFast in Europe by providing maintenance and repair services for VinFast electric vehicles. This cooperation agreement reflects our strong commitment to sustainable mobility.”
In addition to key markets such as the US, Canada and Europe, VinFast is aggressively expanding into countries in the Asia region such as India, Indonesia, Thailand, the Philippines, the Middle East and Africa. In addition to Vietnam, VinFast is also promoting the construction of electric vehicle manufacturing plants in the US, India, and plans to build a plant in Indonesia.
Trang Nguyễn (Forum.autodaily.vn)
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