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According to the Vietnam Registry, Ford Vietnam has issued a recall for 178 Ford Explorer vehicles due to issues with the 360-degree camera and Image Processing Module B (IPMB) software.
The affected vehicles were imported by Ford Vietnam and manufactured between January 20, 2019, and July 25, 2023.
As stated in the recall notice, Ford Vietnam acknowledged that when selecting the reverse mode or viewing footage from the 360-degree camera on certain models, users might encounter a blue or completely black screen on the SYNC display. This issue may persist after the engine is started and could recur even when the power is cycled.
Ford attributed the problem to the software update for the Image Processing Module B (IPMB) with the 23S3 standard. The affected vehicles, which are subject to the recall, either did not receive this update or underwent the update without proper record-keeping, resulting in software conflicts.
All recalled Ford Explorer vehicles with VINs matching Ford Vietnam’s list will receive a software update for the IPMB and calibration for the 360-degree camera. The inspection and repair process is estimated to take approximately 1.2 hours.
In Vietnam, the Ford Explorer is the only model directly imported from the United States, and it is currently offered in a single variant with a price tag of VND 2,099 billion.
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