Previously, Honda Vietnam announced that due to an IT system issue with updating the serial number of batteries during the battery swap process, Honda Authorized Dealers were temporarily unable to provide battery swap services for the CUV e: electric vehicles.

However, the issue has now been resolved, and Honda HEADs will resume normal battery swap services for customers.

Customers who rent the Honda CUV e: electric vehicle will enjoy exclusive privileges, including battery swap services at any of the 19 Honda HEAD locations offering CUV e: rentals in Hanoi, Danang, and Ho Chi Minh City.

Customers are advised to refer to the attached file for instructions on how to perform the battery swap process using the My Honda+ app.

During the usage of Honda CUV e: rental services, should you require timely and efficient support, please feel free to contact:

HEAD Doanh Thu 2, Hanoi: Ms. Lang – 0978179848

HEAD Visacoop 1, Ho Chi Minh City: Mr. Vy – 0909874246

Additionally, customers can find information about the locations and contact details of all 19 CUV e: rental stores at https://shorturl.at/0a2cl

TH (Tuoitrethudo)

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